Returns horror stories — and the listing detail that saved you
Every seller has one. Share yours — and, more usefully, the one detail in your listing or packing that helped you win the case or avoid it altogether.
To get us started, the things that come up again and again:
Keep it anonymous — no buyer names or usernames, please. #returns
To get us started, the things that come up again and again:
- A photo of the exact serial number or marking before posting
- A packing photo before sealing the box
- Item specifics that matched the item exactly
- Tracked postage for anything you'd miss
Keep it anonymous — no buyer names or usernames, please. #returns
- Question
- Active discussion
- Answer emerging
- Community solution
- Knowledge article