Built beside eBay Live sellers · every show, every lot

Know why it sold.
Then do it again.

FRANK is the private knowledge engine for eBay Live sellers. Your shows, your sales, your transcripts and the whole market go in; plain-English answers, forecasts and ready-to-post content come out — before the show, during it, and after the hammer falls.

4,048 knowledge items indexed · 190 questions answered · 10,112 eBay Live shows tracked, polled every 15 minutes

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Free accounts open as soon as your email is verified; seller accounts are approved by an admin.
4,048
Knowledge items
190
Questions answered
16
Sellers contributing
10,112
Shows tracked
15 min
Market poll
Show day

A co-host that has watched every show you ever ran

Most tools tell you what sold. FRANK works the whole day with you — the plan, the live hour, and the recap — from your own history and the market's.

Before

Plan it on evidence

  • Show Scheduler — pick the slot your own numbers favour; mornings beat evenings in the data.
  • Hub Forecast — what the whole hub is doing hour by hour, from market-wide tracking.
  • Show Simulator — run the lot list before you go live and see where it stalls.
  • Prompter — the lines, the prices and the hooks on one screen.
During

Read the room, live

  • Pace Coach — cuts per minute, dead air, and when to move on.
  • Stream Health — the stutter is eBay's or yours; know which before viewers leave.
  • Buyer Ticker — who just came back, who is spending, what to shout out.
  • Today's Show — hammer prices, bids and viewers as they land.
After

Find out why, then repeat it

  • Show Recap — what sold, what stalled, what the chat said.
  • Ask FRANK — "why did Saturday morning outsell Friday night?" answered from your data.
  • Deep Stats and the Weekly Report — the trends across every show.
  • Highlights and Stories — the best moments cut for social.
The Why Engine

Ask it like you'd ask a mentor

Plain English in, a grounded answer out — with the sources it drew from, so you can check its working.

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Answers only from your knowledgeYour uploads, your shows, your transcripts — plus anonymised community insight. Nothing invented.
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Shows its evidenceEvery answer cites what it read, with a confidence score, so a bold claim comes with its receipts.
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Feeds itselfThe FRANK desktop app pushes scans and transcripts in automatically; the browser upload is there for one-offs.
Why do £1 starts sell out a clearance show?
FRANK responds

Finding: £1 starts maximise sell-through. Around 87% of lots take a competing bid off the floor and 100% clear.

Why: revenue comes from volume, postage and a core of repeat buyers — the low start is what brings the bidders who then fight for the rest.

Do next: keep the £1 start on clearance lots, and put a WOW item in the first five minutes to hold the room.

grounded in your datashow transcriptshammer pricesrepeat-buyer history
One login

Thirty-odd tools, one place

Everything a live seller reaches for, built from real shows and real sales — not a template. A few of them:

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Upload knowledgeAuction exports, voice notes, transcripts, sales history. Drag it in; it's indexed and searchable.
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Ask FRANKThe Why Engine. Evidence-backed answers with confidence scores.
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Song StudioA topic becomes a Suno-ready song and a video brief in one click.credits
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Highlights & StoriesThe best moments of a show, cut and captioned for social.
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ScoutPoint a camera at a pile; FRANK reads it and tells you what's worth listing.credits
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Inventory RadarWhat's moving, what's stuck, and what to put in the next show.
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Live Sellers SearchWho is live right now, with peak viewers and a replay link — collected every 15 minutes.
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Neural MapHow your knowledge connects: lots, buyers, shows and the reasons between them.
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Order StatuseBay and TikTok orders in one pick walk, with an oversell guard.
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Buyer LoyaltyWho comes back, how often, and what brings them.
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Weekly ReportYour week in numbers, written up, every week.
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Mobile ViewThe essentials on a phone, for the seller who is also the camera operator.
Master Mentor Program

Upload real data, earn credit, climb

Every real upload earns credit for Ask FRANK and Song Studio and counts toward your next rank. The leaderboard, referral codes and a monthly Community Superstar keep score.

UserSenior Mentor · 50 uploadsSenior Master Mentor · 200

Uploads are checked for substance before they count, so the rank means something.

Web + desktop

The desktop app does the heavy lifting

FRANK's desktop app scans your lots, transcribes your shows and pushes it all into your knowledge store with your API key — no buttons, no browser. FrankWeb is where you ask, plan and post.

FRANK desktop→your API key→knowledge store→Ask FRANK

Films, too: Director's Cut turns a show into a promo — real footage cut in, not split-screened.

Yours

Private by design

The value is in your own data, so it stays yours.

Admin-approved accountsNew accounts wait for approval, so the knowledge base stays private to your team.
Your data answers your questionsFRANK answers from what you uploaded. Community insight is anonymised before anyone else sees it.
You hold the keyThe desktop client uses an API key you can see, reveal and rotate from your dashboard.
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Your next show is already in your data

Every upload makes FRANK sharper — for you first, and for every seller in the room.

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